Twin Cities Eye Consultants Medical Debt Collection Policy

Twin Cities Eye Consultants is committed to fair, transparent, and respectful billing practices. This policy explains how we communicate with patients regarding medical bills and how unpaid balances may be handled. 

This policy is posted in accordance with Minnesota Statute § 62J.806, which requires healthcare providers to make their medical debt collection policies publicly available. 

Communication About Medical Bills 

Patients are responsible for applicable copayments, deductibles, coinsurance, and balances not covered by insurance. After insurance processing is complete, patients will receive billing statements explaining any remaining balance. Patients are encouraged to contact our billing department with questions or to discuss payment options. 

Payment Arrangements 

Payment plans may be available for patients who are unable to pay their balance in full. Patients should contact our billing department to discuss available options. 

Collection Activities

If balances remain unpaid after reasonable attempts to resolve the account, the balance may be referred to a third-party collection agency in accordance with applicable law. Prior to referral to collections, patients will receive billing statements and notifications regarding the outstanding balance and opportunities to contact our billing department to resolve the account. 

Ending Collection Efforts

Collection activity will end when: 

• The balance is paid in full 

• The account is determined to be uncollectible 
• The debt is otherwise resolved in accordance with applicable law 

Requesting a Copy of This Policy 

A copy of this policy is available upon request. 

Billing Department Contact Information: 
Phone: 763-592-8444 
Address: 7450 France Ave S, Suite 100, Edina, MN 55435